Tele-Nurse: Telephone Triage Protocols
Posted by admin | Posted in Emergency | Posted on 17-08-2010
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Product Description
When a patient calls a medical provider with questions or to report symptoms, a nurse experienced in telephone triage will likely take the call. The goals of the triage nurse are to gain the confidence of the patient, relieve anxiety, obtain relevant information about the patient’s symptoms, assess the information, and determine the level of medical intervention needed. The triage nurse is an experienced practitioner with excellent communication and interpersonal skills. This reference offers an overview to telephone triage, identifies liability and risk issues, describes the protocol or guideline structure, discusses a typical model (flow chart) of a triage call, and provides specific protocols by which the nurse obtains information leading to an assessment. A new telephone triage nurse can benefit from the information provided in this reference.
Tele-Nurse: Telephone Triage Protocols
email2friend
I paid $28 used and that was too much. The book IS 400 pages but most topics are skimpy as to coverage. Lots of blank 1/2 pages as if there was nothing more to say yet no good coverage of PID, STDs, detecting signs of abuse (child, caller)and not a word on abortions, medical or otherwise. I hate to diss anyone’s work but this could have been done lots better. Too simplistic and WAY TOO EXPENSIVE, coming from someone with lots of years’ experience.
Rating: 1 / 5